Divinely Vintage Ltd - Returns Policy

1.1 - Divinely Vintage Ltd operates a 30 day returns policy on all curtains, tie backs and accessories bought from the company.

1.2 – Once the item(s) have been received by the buyer Divinely Vintage will accept a return of the item(s) bought within 30 days providing the buyer makes contact with Divinely Vintage within 14 days of receipt by telephone or email to request a return of the item(s). This is important as Divinely Vintage has to tell their client who gave the item(s) to be sold that the item(s) is/are being returned.

1.3 - The item(s) to be returned should be packed securely into the box used by Divinely Vintage or another suitable secure box if the original one has been destroyed. It is important that item(s) are returned in the same condition as they were received.

1.4 – Items can be returned for any valid reason by the client, for example incorrect measuring or unsuitable colour(s) etc, but unless the item(s) are being returned because of an incorrect listing by Divinely Vintage, e.g. missed damage or incorrect sizing information given on the listing, the refund will not include the original postage cost.

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